Privacy Policy

1. Introduction

Welcome to Vendorlytics ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice management and vendor analytics platform.

By using Vendorlytics, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact us through our contact form
• Use our invoice scanning and management features

This information may include:

• Name and email address
• Company name and business information
• Billing and payment information
• Invoice data and vendor information you upload

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and analyze your invoices using AI technology
• Detect supplier price increases and generate alerts
• Improve and personalize your experience
• Communicate with you about updates, features, and support
• Process transactions and send billing information
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with industry-standard certifications
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols

Your invoice data is stored securely on our servers and is only accessible to authorized personnel who need it to provide our services.

5. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at privacy@vendorlytics.com.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.